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    Terms & Conditions

    Welcome to LORQIRA

    Welcome to LORQIRA, your destination for premium skincare solutions. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

    1. Operation and Ownership

    The website operated under the LORQIRA brand and any associated mobile applications (collectively referred to as the “Website”) are owned, registered, and operated by LORQIRA ENTERPRISES, a proprietorship firm having its office at:

    Gurunanak Nagar, Thergaon, Pune – 411033, Maharashtra, India

    (referred to as “LORQIRA,” “we,” “us,” and “our”).

    2. Products and Orders

    Product Information

    While we strive for accuracy, any errors related to product information, pricing, availability, shipping, or product supply will be corrected promptly. We reserve the right to make changes without the obligation to supply products at previously incorrect prices.

    Order Acceptance

    Your placement of an order does not necessarily guarantee acceptance of that order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.

    Product Availability

    All Products are subject to availability. We may limit or discontinue the sale of any Product at any time without prior notice.

    3. Shipping and Delivery

    Shipping Policy

    We aim to process and ship orders promptly; however, shipping times may vary depending on your location, courier availability, and other factors beyond our control.

    Delivery

    We are not responsible for any delays in delivery caused by third-party shipping carriers or other factors beyond our reasonable control.

    Shipping Restrictions

    We may not be able to ship certain Products to certain locations due to legal restrictions, courier limitations, or other constraints. Please review our Shipping Policy for more information.

    4. Intellectual Property

    All content available on the Website and product packaging, including but not limited to trademarks, brand names, packaging designs, textual content, visual interfaces, photographs, graphics, logos, slogans, artwork, and software, is the exclusive property of LORQIRA ENTERPRISES and is protected under applicable copyright, trademark, and other intellectual property laws.

    Purchase of products does not grant the purchaser any intellectual property rights over LORQIRA’s intellectual assets.

    No part of the Website or its elements may be copied, reproduced, transmitted, stored, distributed, or used for commercial purposes without prior written consent from LORQIRA ENTERPRISES.

    Users may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any Website content without explicit authorization and may be subject to legal action if any violation comes to our notice.

    5. Agreement to Terms

    Your use of this Website constitutes your agreement to follow and be bound by these Terms and Conditions.

    We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website after any changes signifies your acceptance of the revised Terms and Conditions.

    6. Hyperlinks to Other Websites

    The Website may contain hyperlinks to third-party websites. These links are provided solely for your convenience and reference.

    LORQIRA ENTERPRISES does not control these websites and is not responsible for their content, privacy practices, or availability. Inclusion of hyperlinks does not imply endorsement, recommendation, or association with such third-party websites.

    7. Limitation of Liability

    LORQIRA ENTERPRISES shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your access to or use of the Website or Products, to the extent permitted by applicable law.

    We are not responsible for any actions, omissions, or delays by our employees, associates, contractors, service providers, or suppliers that may result in financial or other losses for you.

    Your use of the Website and purchase of Products is entirely at your own risk.

    8. Force Majeure

    We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including but not limited to:

    • War

    • Governmental actions

    • Natural disasters

    • Epidemics or pandemics

    • Strikes and labour disputes

    • Internet failures

    • Courier disruptions

    • Any other force majeure event

    9. Changes to Policies

    We may modify the Website, its contents, and our policies, including but not limited to the Privacy Policy, Shipping Policy, Return Policy, or any other policy, at any time without prior notice.

    It is your responsibility to review these policies periodically for updates.

    10. Product Representation

    LORQIRA formulation claims are supported by scientific research, ingredient studies, laboratory analysis, and where applicable, dermatological testing.

    However, individual results may vary depending on factors such as:

    • Skin type

    • Lifestyle

    • Adherence to skincare routines

    • Frequency of use

    • Environmental conditions

    Customers are advised to consult a dermatologist before using new skincare products, especially if they have pre-existing skin conditions, allergies, or medical concerns.

    While rare, in the event our products do not suit your skin or fail to deliver visible results as represented within the specified timeframe, returns or refunds shall be governed solely by our Return and Refund Policy, if applicable.

    11. Termination and Changes to Website Offerings

    LORQIRA retains the right to terminate, suspend, withdraw, discontinue, or alter any services made available through this Website, including online purchase options, promotions, memberships, or product offerings, without prior notice.

    We shall not be held liable to users or any third party for any limitation, modification, discontinuation, or suspension of our offerings.

    12. Warranties

    We do not provide any warranties, express or implied, beyond those mandated under applicable laws with respect to the products purchased through the Website.

    All products are provided on an “as is” and “as available” basis, subject to applicable consumer protection laws.

    13. Dispute Resolution

    In case of any disputes, differences, or claims arising out of or relating to these Terms and Conditions or use of the Website, we encourage amicable resolution through mutual discussion.

    If the dispute remains unresolved, it shall be referred to arbitration in Pune, Maharashtra, India, in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

    The decision of the arbitrator shall be final and binding upon all parties.

    The courts located in Pune, Maharashtra shall have exclusive jurisdiction over matters arising from these Terms and Conditions.

    14. Contact Information

    All communications under these Terms and Conditions shall be made in writing and addressed to:

    LORQIRA ENTERPRISES

    Office Address:
    Gurunanak Nagar, Thergaon, Pune – 411033, Maharashtra, India

    Email: support@lorqira.com
    Mobile: +91 8411873685

    Thank You

    Thank you for choosing LORQIRA.

    Your trust is valued, and we are committed to providing you with premium skincare products and exceptional customer experiences.